Your trial & managing billing
Start free, then subscribe and manage everything from the customer portal.
Your free trial
Every new organization starts on a 14-day trial with no card required, with everything switched on — including the parts that cost extra — so you can judge the whole product rather than a sample. When the trial ends, add a payment method to carry on; until you do, the account is limited.
What you pay for
There are no plans to choose between. Your bill is three things added together: €9.99 for each person, whatever each of your sites switches on, and any add-ons bought once for the company. The full price list is public at hbcfield.com/pricing, where you can also work out your own bill.
Subscribing
From Billing, check out securely — the subscription is built from what your organization already has, so there is nothing to configure twice. You can enter a VAT ID (UID) at checkout: for cross-border EU business customers this applies the reverse-charge, so VAT is handled correctly.
Managing your subscription
The customer portal (opened from Billing) lets you:
- Update your card and billing details.
- Download invoices and receipts.
- Cancel (access stays active until the end of the period you have paid for).
Changing things mid-month
Adding or removing people, or switching a module on or off, adjusts your bill automatically and is prorated to the day. The difference is applied to your next invoice rather than charged separately, so a busy month of changes does not become a stream of small payments.
Billing is monthly. Payments are processed securely by Stripe — HBCField never sees or stores your card number.
Can't find what you need?
Open the support button in the app to reach our team.
