What is HBCField?

HBCField is a field-service management platform that connects your office and your field team in real time.

The core flow is simple:

1. An admin or coordinator creates a task in the web app — what needs doing, where, and when.
2. A technician is assigned to it.
3. The technician executes it in the field from the mobile app — accepting the job, driving to site (with GPS route tracking), doing the work, and completing it with a service report.
4. Everyone sees updates live — the office watches status and location change without refreshing.

Two apps, one system

• Web app — for admins and office coordinators: create and assign work, see all tasks, track the team on a live map, manage members, billing, and reports.
• Mobile app — for field technicians: their assigned jobs, one-tap status changes, navigation, photos, signatures and clock-in.

What you can manage

Tasks and subtasks, checklists, attachments, GPS routes, service reports with photos and customer signatures, geofenced clock-in/attendance, schedules and time-off, and — on higher plans — sprints, recurring jobs, overtime, invoicing and more.

Read Setting up your organization next.